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Pricing
The TopOMS Shopify app is free, and it always will be. The app is a connector: it links a Shopify store to a TopOMS account. Installing it, connecting a store, and keeping orders, products, inventory and fulfillments in sync carries no charge of any kind. There is no app subscription, no trial that turns into a charge, and nothing is ever billed through Shopify. That holds for everyone, including merchants who already use TopOMS: for them the app is free as well, and stays free.
1. What is free
Everything the Shopify app itself does:
- installing and authorizing the TopOMS app on a Shopify store;
- connecting that store to a TopOMS workspace;
- importing orders and customers, and syncing products, inventory, fulfillments and tracking;
- uninstalling and disconnecting at any time.
The app never asks for payment details, never presents a paid plan for the connector, and makes no charge through the Shopify Billing API. Existing TopOMS customers install and use the app free of charge as well — connecting a Shopify store adds nothing to what they already pay, and never will.
2. What is paid, and by whom
Shipping labels and postage — the courier's rate sheet for every parcel shipped on a TopOMS courier contract, plus a 10% TopOMS fee. That is the only charge. There is no monthly platform charge.
Courier rates vary, so this charge is made by TopOMS directly to the merchant, outside of Shopify, under an approved Shopify Billing API exemption.
3. TopOMS platform plans
| Start | Growth | Ultra | Enterprise | |
|---|---|---|---|---|
| Monthly price | No monthly charge — shipping only | |||
| Orders per month | up to 500 first 100 orders free |
up to 3,000 | up to 6,000 | Unlimited |
| Stores | 1 | up to 3 | up to 10 | Unlimited |
| Users | 1 | up to 10 | Unlimited | Unlimited |
| Warehouses | 1 | 3 | 5 | 10+ |
| Companies | 1 | 1 | 1 | Unlimited |
| Fiscal register | Included | Included | Included | Included |
| Role-based permissions | — | Yes | Yes | Yes |
| Rules and workflows | — | Yes | Yes | Yes |
| TopOMS API | — | Yes | Yes | Custom |
4. Messaging
Order and invoicing messages are included on every plan and are not charged.
5. Shipping labels and postage
Merchants who ship through a TopOMS courier contract pay the rates below per parcel, plus a 10% TopOMS fee. Rates depend on parcel weight and on the number of parcels shipped per month, and are shown in RSD.
| Weight | 0–300 | 300–1,000 | 1,000–3,000 | > 3,000 |
|---|---|---|---|---|
| Up to 2 kg | 330 | 300 | 280 | Contact us |
| 2–5 kg | 470 | 450 | 440 | Contact us |
| 5–10 kg | 630 | 600 | 590 | Contact us |
| 10–20 kg | 780 | 750 | 740 | Contact us |
| Weight | 0–300 | 300–1,000 | 1,000–3,000 | > 3,000 |
|---|---|---|---|---|
| Up to 2 kg | 330 | 300 | 280 | Contact us |
| 2–5 kg | 380 | 360 | 345 | Contact us |
| 5–10 kg | 480 | 460 | 445 | Contact us |
| 10–20 kg | 700 | 680 | 660 | Contact us |
Shipping prices exclude VAT and include the cash-on-delivery fee; the 10% TopOMS fee is added to the postage. Courier rates vary; the rates that apply to an account are the ones stated in its TopOMS courier contract. Merchants are free to use their own courier contracts instead, in which case TopOMS charges nothing.
Merchants who ship through a TopOMS courier contract get the full TopOMS platform at no monthly charge.
6. Currency, VAT and invoicing
Shipping prices are shown and invoiced in RSD. All prices exclude VAT, which is added where applicable. Shipping is invoiced monthly, every charge on its own line. There is no monthly platform subscription charge.
None of these charges pass through Shopify, and none of them apply to the Shopify app, which remains free.
7. Questions
For a quote, an enterprise plan, or any question about these prices, contact TopOMS through the support or contact channel displayed in your TopOMS account or on the TopOMS website from which you accessed this page.